Monday, 8 October 2007


To be honest, he told the newbe, we don't know exactly what makes a great phone salesman. You can say the right things in interview but then .. nothing. It seems to be something to do with the voice. Of course, you have to be saying something that makes sense, but that's just the alibi. It's the voice they respond to. It's all they have. They answer to something in your voice and if that's not there, it's no deal. If they buy your voice they'll buy the product.

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